Not only will you have interactions with the service users but you will interact with colleagues, visitors and there are many reasons to why you may need to interact with these people, whether it’s to discuss, inform or review situations.
Health and social care professionals will communicate with service users, whether this is delivering news from a nurse to a patient or discussing a child’s progress at a parents evening at school. There are a huge range of people that use these services and we call these the service users, each service user has different needs that must be met. The way we communicate with people depends on the situation and the environment there are different types of health and social care settings some of these include, residential nursing homes, hospitals, doctor’s surgery and schools and many more.
P1 & M1 In any health and social care setting communication is extremely important. Factors That Influence Policy Drivers In Health And Social Care Factors That Influence Policy Drivers In Health And Social Careers
